AGB

Website Terms of Service

Last Updated: September 9, 2026

Welcome to our website.

These Website Terms of Service ("Terms") explain the general terms that apply when you access or use our website, browse our products, place an order, or use related services.

Please read these Terms together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies published on this website.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights that apply under applicable law.

1. Website Operator

This website is operated by:

EGET HJEM AS

Organisation Number: 911 670 747

Registered Address:
Konsul Schjelderups vei 6B
0286 Oslo
Norway

Email: nautarioja@gmail.com

2. Website Services

Our website may provide services including:

Product information and product displays;
Online product purchases;
Order processing;
Payment processing through available payment providers;
Product delivery;
Customer support;
Returns and refunds;
Other services related to the products offered on the website.

We may update, improve, modify, or discontinue certain website functions or services where reasonably necessary.

Where applicable law requires notice of significant changes, we will provide appropriate notice.

3. Use of the Website

You agree to use the website lawfully and responsibly.

You must not:

Violate applicable laws or regulations;
Attempt to gain unauthorized access to the website or its systems;
Introduce viruses, malware, or other harmful code;
Interfere with website security or normal operation;
Use the website for fraudulent or deceptive activities;
Misuse another person's account or personal information;
Copy or commercially exploit website content without authorization;
Infringe the intellectual property or privacy rights of others;
Use automated methods to interfere with website operation without authorization.

We may take reasonable measures to protect the website, customers, and our legitimate business interests if prohibited or abusive activity is detected.

Any action taken will be subject to applicable law.

4. Account Information

Certain functions may require you to provide account or contact information.

You agree to provide information that is accurate and reasonably complete and to update it when necessary.

You are responsible for maintaining the security of your account credentials.

If you believe that your account has been accessed without authorization, please contact us promptly.

We may restrict or suspend account access where reasonably necessary because of suspected fraud, security risks, unlawful activity, or material violations of these Terms.

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, features, and other information displayed on the website are accurate and useful.

However:

Product images may vary slightly from the actual product because of lighting, photography, screen settings, or display technology;
Product specifications may be updated by manufacturers or suppliers;
Product availability may change;
Certain product features may depend on the actual product model or configuration.

If we discover a material error in product information, we may correct the information as soon as reasonably possible.

Where an error materially affects an order that has already been placed, we will handle the situation in accordance with applicable law.

6. Product Prices

The price applicable to an order is the price clearly displayed during the applicable checkout process, subject to any mandatory consumer rights.

Where applicable, additional costs such as delivery charges or taxes will be displayed before the order is completed.

We make reasonable efforts to ensure that prices are accurate.

If an obvious pricing or information error occurs, we may contact you to clarify the situation before fulfilling the order where permitted by law.

7. Orders and Order Acceptance

When you place an order, you will normally receive an order confirmation by email or through another available method.

An order confirmation acknowledges receipt of your order. Depending on the applicable purchasing process and law, the contract may be formed at the time specified during checkout or when we accept the order.

Order fulfillment may depend on:

Product availability;
Accurate delivery information;
Successful payment processing;
Delivery availability;
Other circumstances affecting fulfillment.

If we are unable to fulfill an order, we will notify you as soon as reasonably possible and provide an appropriate solution, including a refund where payment has already been collected and a refund is required.

8. Payment

Available payment methods will be displayed during checkout.

These may include:

Credit or debit card payments;
PayPal;
Cash on Delivery where offered;
Other payment methods made available through the website.

Payment transactions may be processed by third-party payment providers.

You should only make payments through the payment methods provided on our website or through authorized payment providers.

We do not ask customers to transfer payments to unofficial personal accounts.

9. Cash on Delivery

Where Cash on Delivery is available, payment will be collected by the delivery provider when the order is delivered.

The availability of Cash on Delivery may depend on the delivery country, product, delivery address, or other conditions shown during checkout.

Please ensure that your delivery information is accurate before submitting an order.

The availability of Cash on Delivery does not affect any applicable consumer rights concerning returns, refunds, withdrawal, or defective products.

10. Delivery

Orders will be processed and shipped according to the shipping information displayed on the website and the applicable Shipping Policy.

Estimated delivery times are provided for general guidance unless a specific delivery date has been expressly agreed.

Delivery may be affected by circumstances including:

Carrier delays;
Severe weather;
Public holidays;
Customs procedures;
Address problems;
Transportation disruptions;
Other circumstances outside our reasonable control.

If a delivery is delayed, please contact us so that we can assist with checking the shipment status.

Nothing in these Terms excludes any delivery rights that consumers have under applicable law.

11. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and withdrawal requests are handled according to our published Return & Refund Policy.

The applicable process may depend on:

The reason for the return;
The condition of the product;
The applicable statutory consumer rights;
The payment method;
Whether the product has been delivered.

Where applicable law provides consumers with mandatory withdrawal, return, refund, warranty, or other rights, those rights will apply regardless of any conflicting provision in these Terms.

12. Product Defects and Consumer Rights

If a product is defective, damaged, incomplete, incorrect, or does not conform to the applicable order or legal requirements, please contact us.

We will review the issue and provide the remedy required under applicable law.

Depending on the circumstances, available remedies may include:

Repair;
Replacement;
Price reduction;
Refund;
Other legally applicable remedies.

Our Return & Refund Policy provides additional information about contacting us and submitting supporting information.

13. Product Warranty

Some products may be covered by a manufacturer's warranty or additional commercial warranty.

If a specific warranty applies, the relevant warranty information will be provided with the product or on the applicable product page or documentation.

A commercial warranty does not replace or reduce any mandatory statutory rights available to consumers.

14. Order Changes and Cancellation

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate a request before the order enters processing or shipment.

Once an order has been processed, packed, or shipped, changes or cancellation may no longer be possible through the ordinary order-management process.

In such circumstances, applicable return or withdrawal rights may still apply.

Nothing in this section limits mandatory statutory cancellation or withdrawal rights.

15. Intellectual Property

Unless otherwise stated, website content may include:

Text;
Product descriptions;
Images;
Graphics;
Page layouts;
Logos;
Trademarks;
Videos;
Software;
Other website materials.

Such content may be protected by intellectual property laws.

You may access and use website content for ordinary personal shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected website content without authorization from the relevant rights holder, except where permitted by law.

16. Third-Party Services

Our website may use or link to third-party services, including payment processors, delivery providers, analytics services, hosting providers, or other technical service providers.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for the independent policies or practices of third parties to the extent that they operate independently from us.

However, we will provide reasonable assistance where appropriate when a third-party service is involved in fulfilling your order or resolving a customer service issue.

17. Website Availability and Maintenance

We aim to keep the website available and functioning normally.

However, temporary interruptions may occur because of:

Scheduled maintenance;
Software updates;
Technical failures;
Network problems;
Hosting issues;
Security incidents;
Other circumstances beyond our reasonable control.

We will make reasonable efforts to restore normal operation when interruptions occur.

18. Limitation of Liability

We will perform our contractual and legal obligations with reasonable care.

To the maximum extent permitted by applicable law, we are not responsible for losses caused solely by circumstances outside our reasonable control, such as certain network failures, third-party service interruptions, natural events, or government actions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, these Terms do not exclude or limit mandatory consumer rights, liability for fraud or intentional misconduct, or other liability that cannot legally be excluded or limited.

19. Privacy

We process personal information in accordance with our Privacy Policy.

The Privacy Policy explains:

What personal information we collect;
Why we collect it;
How we use it;
How we protect it;
When it may be shared with service providers;
Your applicable privacy rights.

Please review the Privacy Policy before using services that require personal information.

20. Communications

When you place an order or contact us, we may communicate with you by email or other contact information you provide.

Service-related communications may include:

Order confirmations;
Payment notifications;
Shipping updates;
Delivery information;
Return or refund communications;
Customer service responses;
Other information necessary to administer your order.

Marketing communications, where used, will be sent in accordance with applicable law and any consent requirements.

21. Fraud and Security

We may take reasonable measures to prevent fraud, unauthorized transactions, abuse, and security threats.

Where reasonably necessary, we may review transaction information or contact customers to verify order details.

If an order presents a legitimate security or fraud concern, we may delay, cancel, or otherwise review the order to the extent permitted by law.

If an order is cancelled after payment has been collected, any required refund will be handled according to applicable law and our refund procedures.

22. Changes to These Terms

We may update these Terms from time to time because of changes to our services, business operations, technology, or applicable legal requirements.

The latest version will be published on this page together with the applicable update date.

Material changes will be communicated through reasonable means where required by law.

Changes will not retroactively remove rights that consumers are legally entitled to.

23. Governing Law and Consumer Protection

These Terms are subject to applicable law.

Nothing in these Terms is intended to deprive consumers of mandatory protections provided by the laws applicable to their purchase.

Where mandatory consumer protection law applies, those provisions will prevail over any conflicting provision of these Terms.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

24. Contact Us

If you have questions about these Terms, your order, products, payments, delivery, returns, or other website services, please contact us: