Datenschutzerklärung

Privacy Policy

Last Updated: September 9, 2026

We respect your privacy and are committed to protecting the personal information we process when you visit our website, purchase our products, contact us, or use our services.

This Privacy Policy explains what personal information we may collect, how we use it, the circumstances in which we may share it, how we protect it, and the rights you may have under applicable data protection laws.

We process personal information in accordance with applicable laws and regulations, including, where applicable, the General Data Protection Regulation (GDPR) and Norwegian data protection law.

1. Who We Are

This website is operated by:

EGET HJEM AS

Organisation Number: 911 670 747

Registered Address:
Konsul Schjelderups vei 6B
0286 Oslo
Norway

Email: nautarioja@gmail.com

For questions about this Privacy Policy or requests concerning your personal information, please contact us using the email address above.

2. Personal Information We May Collect

We aim to collect only personal information that is reasonably necessary for the purposes described in this Privacy Policy.

Depending on how you use our website, we may collect the following categories of information.

2.1 Information You Provide

When you place an order, contact us, request customer service, or otherwise interact with our website, you may provide:

  • Full name;

  • Billing and delivery address;

  • Email address;

  • Telephone number;

  • Order number and order details;

  • Product and purchase information;

  • Customer service communications;

  • Return, refund, exchange, or complaint information;

  • Other information you voluntarily provide.

We do not normally require information such as date of birth, gender, occupation, or government identification information for an ordinary product purchase.

If specific information is required for a particular lawful purpose, we will request only information that is reasonably necessary for that purpose.

3. Payment Information

When you make a payment, payment-related information may be processed by the relevant payment service provider.

Depending on the payment method selected, the payment provider may process information such as:

  • Payment card information;

  • Transaction information;

  • Payment status;

  • Billing information;

  • Other information necessary to complete the payment.

We generally do not need to store complete payment card details on our own systems.

Payment providers may process personal information according to their own privacy policies, terms, and applicable legal requirements.

We may receive limited transaction information necessary to confirm payment, administer your order, provide customer support, and meet legal or accounting obligations.

4. Information Collected Automatically

When you visit or use our website, certain technical information may be collected automatically.

Depending on the technologies used on the website and your choices, this may include:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Date and time of access;

  • Pages visited;

  • Referring website;

  • General website usage information;

  • Cookie identifiers and similar technology information;

  • Technical information relating to website performance and security.

We use this information where necessary to operate, secure, maintain, and improve our website.

Where applicable law requires consent for cookies or similar technologies, we will request consent before using those technologies for purposes that require consent.

5. How We Collect Personal Information

We may collect personal information through the following methods.

5.1 Information You Provide Directly

We may receive information when you:

  • Place an order;

  • Complete a checkout form;

  • Contact customer service;

  • Send us an email;

  • Request a return, refund, or exchange;

  • Submit a complaint;

  • Submit a product review or other voluntary content.

5.2 Information Collected Automatically

We may collect certain technical information through:

  • Website logs;

  • Cookies;

  • Similar technologies;

  • Security and performance tools.

The use of non-essential cookies and similar technologies will be subject to applicable consent requirements.

5.3 Information Received From Service Providers

Where necessary to provide our services, we may receive limited information from:

  • Payment providers;

  • Delivery and logistics providers;

  • Website and hosting providers;

  • Customer support providers;

  • Security or fraud-prevention providers;

  • Other service providers acting on our behalf.

6. How We Use Personal Information

We may use personal information for purposes including:

  1. Processing and fulfilling orders;

  2. Arranging product delivery;

  3. Processing and confirming payments;

  4. Providing customer support;

  5. Processing returns, refunds, exchanges, and complaints;

  6. Communicating with you about your order or service requests;

  7. Operating and maintaining our website;

  8. Preventing fraud, abuse, and unauthorized transactions;

  9. Protecting website and system security;

  10. Detecting and investigating suspicious or unlawful activity;

  11. Complying with legal, accounting, tax, and regulatory obligations;

  12. Resolving disputes and exercising or defending legal claims;

  13. Improving website functionality and customer experience;

  14. Understanding website performance and usage;

  15. Sending marketing communications where permitted by applicable law and, where required, based on your consent.

We will not knowingly process personal information for purposes incompatible with the purposes described in this Privacy Policy unless the processing is permitted or required by applicable law.

7. Legal Bases for Processing

Where GDPR or similar data protection laws apply, we may process personal information on the following legal bases.

7.1 Performance of a Contract

We may process information necessary to:

  • Process your order;

  • Deliver products;

  • Process payments;

  • Provide customer support;

  • Manage returns and refunds.

7.2 Legal Obligations

We may process personal information where necessary to comply with legal obligations, including:

  • Accounting requirements;

  • Tax requirements;

  • Consumer protection obligations;

  • Fraud prevention requirements;

  • Other applicable legal or regulatory requirements.

7.3 Legitimate Interests

Where permitted by applicable law, we may process information based on our legitimate interests, such as:

  • Maintaining website security;

  • Preventing fraud and abuse;

  • Improving website functionality;

  • Managing technical operations;

  • Protecting our legal rights;

  • Establishing, exercising, or defending legal claims.

When relying on legitimate interests, we will consider the relevant rights and interests of individuals.

7.4 Consent

Where consent is required by law, we will request your consent before carrying out the relevant processing.

You may withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

These technologies may be used for purposes such as:

  • Keeping essential website functions operational;

  • Maintaining shopping cart functionality;

  • Remembering necessary preferences;

  • Improving website performance;

  • Understanding website traffic;

  • Measuring website performance;

  • Supporting analytics;

  • Supporting advertising activities where legally permitted.

Some cookies may be strictly necessary for the website to function.

Other cookies, including certain analytics or advertising cookies, may require your consent depending on applicable law.

Where a cookie consent mechanism is provided, you can use it to manage your applicable preferences.

You may also manage cookies through your browser settings.

Disabling certain cookies may affect some website functions.

9. Analytics and Advertising

We may use third-party analytics or advertising technologies to help us understand website usage, measure the effectiveness of advertising, improve our services, or provide relevant advertising.

Where such technologies involve personal information or non-essential cookies for which consent is required, we will obtain consent before using them.

Depending on the services actually used on our website, third-party providers may process information such as:

  • Device information;

  • IP address or approximate location information;

  • Website interaction information;

  • Advertising or campaign information;

  • Cookie or similar identifiers.

Third-party providers process information according to their own policies and applicable legal requirements.

We do not sell customer personal information.

We will not knowingly use personal information in a manner prohibited by applicable data protection or advertising laws.

10. Sharing Personal Information

We may share personal information with service providers where reasonably necessary to provide and administer our services.

These service providers may include:

  • Payment processors;

  • Delivery and logistics companies;

  • Hosting providers;

  • E-commerce and technical service providers;

  • Customer support providers;

  • Security and fraud-prevention providers;

  • Analytics providers;

  • Advertising service providers where applicable;

  • Professional advisers;

  • Government authorities or other authorized organizations where required by law.

We require service providers acting on our behalf to process personal information only for authorized purposes and, where applicable, under appropriate contractual and data protection requirements.

We do not sell your personal information to third parties.

11. International Data Transfers

Some of our service providers may process personal information outside Norway or the European Economic Area (EEA).

Where personal information is transferred internationally, we will take appropriate measures required by applicable data protection laws.

Depending on the circumstances, these measures may include:

  • Transfers to countries recognized as providing an adequate level of protection;

  • Standard contractual clauses or other approved contractual safeguards;

  • Other legally recognized transfer mechanisms.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access;

  • Unauthorized disclosure;

  • Accidental loss;

  • Destruction;

  • Alteration;

  • Unauthorized or unlawful processing.

Depending on the website functionality, security measures may include access controls, secure hosting, system monitoring, encryption, and HTTPS/SSL technology.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by applicable law.

The appropriate retention period may depend on factors such as:

  • The purpose for which the information was collected;

  • Whether an active customer relationship exists;

  • Legal and accounting requirements;

  • Tax obligations;

  • Consumer protection requirements;

  • Dispute resolution;

  • Fraud prevention;

  • Exercise or defense of legal claims.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where appropriate.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion of personal information;

  • Request restriction of certain processing;

  • Object to certain processing;

  • Request data portability where applicable;

  • Withdraw consent where processing is based on consent;

  • Object to certain direct marketing activities;

  • Lodge a complaint with a relevant data protection supervisory authority.

These rights may be subject to legal conditions, exceptions, and limitations.

15. How to Exercise Your Rights

To ask questions about your personal information or exercise an applicable privacy right, please contact us:

Email: nautarioja@gmail.com

Please provide sufficient information for us to understand and process your request.

For security reasons, we may need to verify your identity before completing certain requests.

We will respond within the period required by applicable law.

We will not normally charge a fee for exercising applicable data protection rights unless permitted by law.

16. Complaints

If you have concerns about how we process your personal information, we encourage you to contact us first so that we can review the matter and attempt to resolve it.

You may also have the right to submit a complaint to the relevant data protection supervisory authority.

For Norway, the relevant supervisory authority is:

Norwegian Data Protection Authority (Datatilsynet)

You may contact the authority directly through its official channels.

17. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where the collection was not permitted, please contact us.

We will review the matter and take appropriate action where required by law.

18. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including payment, delivery, social media, analytics, or other external services.

Third-party websites and services may operate under their own privacy policies and terms.

We are not responsible for the privacy practices of third parties that independently operate their own services.

We recommend reviewing the relevant privacy policies before providing personal information directly to third-party services.

19. Automated Decision-Making

We do not intend to use personal information to make decisions producing legal or similarly significant effects on individuals solely through automated processing unless such processing is permitted by applicable law and appropriate safeguards are provided.

Where applicable law requires information about automated decision-making, we will provide the information required by law.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time because of changes to:

  • Our services;

  • Website functionality;

  • Technology;

  • Legal or regulatory requirements;

  • Business operations.

When material changes are made, we may provide appropriate notice through the website or other reasonable communication methods where required by law.

The updated version will be published on this page with a revised Last Updated date.

We recommend reviewing this Privacy Policy periodically.

21. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we process personal information, please contact us:

EGET HJEM AS

Organisation Number: 911 670 747

Registered Address:
Konsul Schjelderups vei 6B
0286 Oslo
Norway

Email: nautarioja@gmail.com

We will review your inquiry and respond in accordance with applicable legal requirements.